In today’s fast-moving proprietary trading environment, firms need to maintain compliance, provide clarity, and keep operations running smoothly. At Propriotec, our mission is to equip prop firms with tools that reduce risk, enhance efficiency, and improve the trader experience.
Our latest update delivers two major features designed to do exactly that: Dynamic Terms & Conditions Management and a smarter, faster FAQ System. Each addresses a unique challenge faced by prop firms and provides a future-ready solution.
Dynamic Terms & Conditions Management
Managing Terms & Conditions has long been a pain point in the industry. Many firms rely on static documents, emails, or manual updates to keep traders aligned with the latest rules. This creates room for oversight, delays in enforcement, and potential compliance risks.
With Propriotec’s new Dynamic Terms & Conditions Management, these challenges disappear.
How It Works
- Administrators can create, edit, and publish Terms & Conditions directly from the Admin Dashboard.
- Every change automatically generates a new version, creating a clear version history for record-keeping and audits.
- Once updated, the latest terms are instantly enforced across the Client Dashboard.
- Traders are required to review and accept the most recent terms before gaining access to their accounts.
Why It Matters
This feature ensures that every trader operates under the latest rules without exception. It eliminates the need for manual reminders or oversight and gives firms peace of mind knowing compliance is always up to date.
For traders, the process is transparent and seamless: they see the latest policies as soon as they log in, accept them, and continue trading with confidence. For firms, it means control, consistency, and protection, all built into the platform.
In many ways, this is a first-of-its-kind safeguard in the prop firm industry, setting a new benchmark for compliance automation.
The New FAQ System
Support is another area where prop firms face challenges. Traders often have the same recurring questions: KYC requirements, challenge rules, or payout schedules—which can overwhelm support teams and slow down response times.
Propriotec’s new FAQ System is designed to streamline this entire process.
How It Works
- In the Admin Dashboard, firms can create and manage FAQs with ease. Each entry includes a question, a clear answer, and a category for organization.
- Categories might include KYC, Challenge Rules, Payouts, or any other area where traders need guidance.
- Updates or removals sync instantly, ensuring the FAQ section is always accurate and current.
On the Client Dashboard, traders have access to a dedicated FAQ hub:
- Questions are organized by category so they can browse by topic.
- A built-in search function helps traders find answers instantly without raising a ticket.
Why It Matters
The FAQ System reduces the volume of repetitive support requests and empowers traders to find answers on their own. This not only saves valuable time for support staff but also improves the trader experience by providing immediate access to reliable information.
For firms, it means more efficient operations and happier clients. For traders, it means fewer roadblocks and more confidence in the platform.
A Step Forward for Prop Firms
Both of these features- Dynamic Terms & Conditions Management and the FAQ System address real pain points that prop firms face every day. By automating compliance and streamlining communication, Propriotec is giving firms more control while simplifying the trader experience.
These updates are more than product enhancements. They represent our ongoing commitment to building the most advanced infrastructure for prop firms, one that balances compliance, transparency, and efficiency.
With compliance automated and knowledge at traders’ fingertips, firms can focus on growth and performance, confident that Propriotec has the essentials covered.
Stay tuned for more innovations as we continue to shape the future of prop firm technology.
Lucy
Contributor
Lucy is a contributor to the PROPRIOTEC blog.